This Privacy Policy explains how On Market Web S.L. collects, uses, stores, discloses and protects personal information in connection with this website:
https://ca.tulavanderiacerca.com
This website is operated by a company established in Spain and is intended primarily as an informational directory of laundromats and laundry services in Canada.
The Owner seeks to process personal information in accordance with applicable privacy and data-protection laws, which may include Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial privacy legislation.
The legislation that applies in a particular case may depend on factors such as the User’s location, the nature of the interaction and the purpose for which personal information is processed.
Identity of the Data Controller
- Controller: On Market Web S.L.
- Tax Identification Number (NIF): B90204777
- Registered address: Avda. S. Fco. Javier 9, Seville, Spain
- Privacy contact email: adm@ca.tulavanderiacerca.com
- Website: https://ca.tulavanderiacerca.com
Scope of This Privacy Policy
This Privacy Policy applies to personal information processed through this website, including information collected when Users:
- Browse or interact with website pages
- Contact the Owner by email or through a contact form
- Request a correction, update or review of a business listing
- Subscribe to communications, where such functionality is available
- Submit comments, reviews or other content, where permitted
- Manage cookie or privacy preferences
This policy does not govern the independent privacy practices of laundromats, mapping platforms, advertisers, social networks or other third-party services linked from or embedded in the website.
Privacy Principles
The Owner applies the following principles when processing personal information:
- Accountability: The Owner is responsible for personal information under its control and takes reasonable steps to manage it appropriately.
- Lawfulness, fairness and transparency: Personal information is processed for legitimate and clearly communicated purposes.
- Purpose limitation: Information is collected and used only for identified purposes or other purposes permitted by law.
- Data minimization: The Owner seeks to collect only the information reasonably necessary for the relevant purpose.
- Accuracy: Reasonable steps are taken to keep personal information accurate and appropriately updated when required.
- Storage limitation: Personal information is not retained longer than reasonably necessary for the identified purpose, subject to legal, security and dispute-resolution requirements.
- Integrity and confidentiality: Reasonable technical and organizational safeguards are applied to protect personal information.
- Individual access: Users may request information about personal information held by the Owner, subject to applicable legal limitations.
Personal Information We May Collect
Browsing the public directory does not normally require Users to create an account or intentionally provide their name or contact details.
However, certain personal information may be collected automatically or when a User voluntarily communicates with the Owner.
Information provided directly by Users
- Name or business representative name
- Email address
- Telephone number, when provided
- Business or organization details
- Information included in messages, correction requests or other communications
- Documents or evidence voluntarily submitted to verify authority over a business listing
Information collected automatically
- IP address
- Browser type and version
- Device and operating-system information
- Approximate geographic location derived from an IP address
- Pages visited and links selected
- Date, time and duration of visits
- Referring website or search source
- Cookie identifiers and consent preferences
- Advertising and analytics interaction information
- Security logs and technical error information
Some technical information may qualify as personal information because it can identify, distinguish, locate or be associated with a particular device or individual.
Purposes of Processing
Personal information may be processed for purposes including:
- Operating, maintaining and displaying the website
- Responding to questions, requests and communications
- Reviewing and correcting business-listing information
- Confirming that a person is authorized to act for a listed business
- Maintaining website security and preventing abuse, fraud or unauthorized access
- Diagnosing technical problems and maintaining service availability
- Measuring traffic and understanding website usage
- Improving navigation, content, performance and user experience
- Remembering privacy and cookie preferences
- Displaying and measuring advertising, where applicable
- Managing legal claims, disputes and compliance obligations
- Complying with lawful requests from courts, regulators or public authorities
Legal Bases for Processing
Depending on the purpose and the applicable legislation, personal information may be processed on one or more of the following grounds:
- Consent: For example, when a User accepts optional analytics or advertising cookies, subscribes to communications or voluntarily provides information for a specific purpose.
- Legitimate interests: For example, operating and securing the website, responding to ordinary enquiries, preventing misuse and improving website performance, provided those interests do not override applicable privacy rights.
- Performance of a requested service or pre-contractual measure: When processing is necessary to respond to a request or provide a service initiated by the User.
- Compliance with legal obligations: When information must be processed or retained to comply with applicable law, court orders or regulatory requirements.
- Other grounds permitted by applicable Canadian privacy legislation: Including circumstances in which collection, use or disclosure without consent is legally authorized.
Where processing is based on consent, Users may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.
Cookies, Analytics and Advertising
The website may use cookies and similar technologies for strictly necessary functions, consent management, analytics, personalization and advertising.
Optional cookies are managed according to the choices made through the cookie banner or preference tool, where available.
Additional information about cookie categories, providers, purposes and typical durations is available in the website’s Cookies Policy.
Business Listings and Publicly Available Information
The directory may display information concerning laundromats, laundry businesses, business owners or business representatives obtained from:
- Publicly accessible business websites
- Public business directories
- Mapping and location platforms
- Official business or government sources
- Businesses or their authorized representatives
- Third-party data providers
Business contact information is used to identify and describe businesses for directory and informational purposes. Business owners or authorized representatives may request the review, correction or removal of information where appropriate.
Disclosure of Personal Information
The Owner does not sell personal information as a standalone commercial product.
Personal information may be disclosed to service providers that support the operation of the website, including providers of:
- Hosting and infrastructure
- Website security and spam prevention
- Analytics and performance measurement
- Advertising and ad measurement
- Email and communications
- Mapping and embedded content
- Technical support and website maintenance
These providers may process information on behalf of the Owner or, in certain cases, for their own purposes under their respective privacy policies.
Information may also be disclosed when reasonably necessary to:
- Comply with a legal obligation, court order or lawful government request
- Investigate fraud, abuse, security incidents or unlawful activity
- Protect the rights, safety or property of the Owner, Users or third parties
- Establish, exercise or defend legal claims
- Complete a merger, restructuring, asset transfer or similar corporate transaction, subject to appropriate safeguards
International Data Transfers
The Owner is established in Spain, while website Users and listed businesses may be located in Canada or other countries. Website service providers may also process information in different jurisdictions.
As a result, personal information may be transferred to or processed in Spain, Canada, Canada, member states of the European Economic Area or other countries in which service providers operate.
Information processed outside a User’s country may be subject to the laws of the destination jurisdiction and may be accessible to courts, law-enforcement bodies or public authorities in accordance with local law.
Where required, the Owner uses appropriate contractual, technical or organizational safeguards for international transfers of personal information.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-resolution requirements.
Retention periods may vary according to the type of information:
- Contact enquiries: For the time necessary to respond and manage reasonable follow-up communications.
- Business-listing requests: For as long as necessary to process the request, document changes and prevent fraudulent claims.
- Consent records: For the period necessary to demonstrate and manage privacy choices.
- Security logs: For a limited period appropriate for detecting incidents, preventing abuse and maintaining system integrity.
- Analytics and advertising data: According to the settings and retention periods of the relevant provider and the User’s cookie choices.
- Legal records: For the period required by applicable limitation periods or legal obligations.
When personal information is no longer required, the Owner will take reasonable steps to delete, anonymize or securely restrict access to it.
Security of Personal Information
The Owner applies reasonable administrative, technical and organizational measures intended to protect personal information against loss, theft, misuse, unauthorized access, disclosure, copying, alteration or destruction.
These measures may include encrypted connections, access controls, software updates, backups, security monitoring, hosting safeguards and restrictions on access to personal information.
No Internet transmission, database, hosting platform or storage method can be guaranteed to be completely secure. The Owner therefore cannot guarantee absolute security but will respond to suspected incidents in accordance with applicable legal requirements.
Personal Information Breaches
If a security incident involving personal information occurs, the Owner will assess the nature and potential consequences of the incident.
Where required by applicable law, the Owner will notify affected individuals, the Spanish Data Protection Agency, the Office of the Privacy Commissioner of Canada or another competent supervisory authority.
User Privacy Rights
Depending on the applicable law and the circumstances, Users may have the right to:
- Know whether the Owner holds personal information about them
- Request access to personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Request restriction of certain processing
- Object to processing based on legitimate interests or direct marketing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Receive information about the purposes for which information has been used and the organizations to which it has been disclosed, subject to legal limitations
- Challenge compliance with applicable privacy principles
- Object to certain decisions based solely on automated processing, where applicable
These rights are not absolute. A request may be refused or limited when permitted or required by law, including where information must be retained for legal, security, fraud-prevention or dispute-resolution purposes, or where disclosure would adversely affect the rights of another person.
How to Exercise Privacy Rights
Privacy requests may be submitted by email to:
The request should provide enough information to identify the User, understand the request and locate the relevant information.
The Owner may request reasonable additional information when necessary to verify the identity or authority of the requester. Users should not send a complete identity document unless specifically requested and reasonably necessary. Where possible, unnecessary information should be concealed.
The Owner will respond within the period required by the applicable legislation. Complex requests or requests involving large amounts of information may require additional time where legally permitted.
Privacy Complaints
Users are encouraged to contact the Owner first so that any concern can be reviewed and, where appropriate, resolved.
Users may also have the right to file a complaint with a competent privacy or data-protection authority, including:
- The Spanish Data Protection Agency (AEPD)
- The Office of the Privacy Commissioner of Canada (OPC)
- A competent provincial privacy commissioner in Canada, where applicable
- Another competent supervisory authority based on the User’s location or the relevant processing activity
Embedded Content and External Services
Website pages may include embedded maps, images, videos, advertisements, widgets or other content supplied by third parties.
Embedded content may operate as though the User had visited the third-party service directly. The external provider may collect information, place cookies, use tracking technologies and monitor interactions according to its own privacy practices.
Users should review the privacy information supplied by the relevant third party before interacting with external services.
Links to Third-Party Websites
This website may link to laundromats, mapping services, social networks, booking platforms, advertisers and other external websites.
The Owner does not control the privacy practices of third parties and is not responsible for how they collect, use, disclose or secure personal information.
Children’s Privacy
This website is a general business directory and is not specifically directed to children.
The Owner does not knowingly request personal information from children for account creation, behavioural advertising or marketing purposes.
If a parent or legal guardian believes that a child has provided personal information through the website, they may contact the Owner to request its review and, where appropriate, deletion.
Accuracy of Information Provided by Users
Users are responsible for ensuring that information they voluntarily provide is accurate, complete and current.
Users should not submit personal information belonging to another individual unless they are authorized to do so and the disclosure is lawful.
Automated Decision-Making
The website does not ordinarily make legal or similarly significant decisions about Users solely through automated processing.
Automated systems may nevertheless be used for purposes such as spam detection, security monitoring, analytics, content organization or advertising delivery.
Changes to This Privacy Policy
The Owner may update this Privacy Policy to reflect changes to the website, its services, service providers, privacy practices or applicable law.
The updated version will be published on this page. Where required by law, additional notice or renewed consent will be requested before materially different processing begins.
Contact
For questions, privacy requests or complaints concerning this Privacy Policy, contact:
On Market Web S.L.
Avda. S. Fco. Javier 9, Seville, Spain
adm@ca.tulavanderiacerca.com